Practice Area
Consumer and Insurance Law
Consumer law governs the protection of the consumer in the purchase of goods and services, while insurance law governs the rights and obligations arising from the insurance relationship. As Günser + Partners, we provide advisory and litigation services in consumer arbitration committee and consumer court proceedings, in insurance indemnity claims and in applications to the Insurance Arbitration Commission.
Scope of Services
The matters we handle within the framework of the Law on the Protection of Consumers No. 6502, the insurance provisions of the Turkish Commercial Code No. 6102 and insurance legislation:
- Claims for repair, replacement, refund and price reduction due to defective goods and services
- Distance contracts, the right of withdrawal and e-commerce disputes
- Instalment sales, pre-paid housing sales, timeshare and package tour contracts
- Consumer loans, housing finance and credit card disputes
- Subscription contracts and review of unfair terms
- Claims arising from warranty certificates and after-sales service obligations
- Applications to consumer arbitration committees and consumer court actions
- Compensation claims arising from motor third-party liability and casco insurance
- Disputes concerning diminished vehicle value, damage amounts and total-loss procedures
- Life, health and personal accident insurance indemnities
- Professional liability and employer's liability insurance
- Claims arising from construction, marine cargo and fire insurance
- Applications to the Insurance Arbitration Commission
- Subrogation of the insurer and recourse actions
Under Construction
Detailed content for this practice area — frequently encountered disputes and how the process is conducted — is being prepared. The scope of services above is current; you are welcome to consult us about your matter in this area in the meantime.
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